Care and Counselling

Tan Tock Seng Hospital
Level B2

Opening Hours
Monday to Friday: Saturday: Sunday & Public Holiday: Tel: 6357 8222 Fax: 6357 8223	8.00am to 5.00pm 8.00am to 12.00pm Closed

Medical Social Workers

• We attend to patients and families who experience challenges in coping with and managing emotional, psychological, social, environmental and practical issues arising from illness or sudden onset of traumatic injuries.
• Together with the multidisciplinary team members and community organizations, we aim to facilitate the recovery and healing process; optimize the well-being of individuals; and enhance family functioning and community reintegration.

Services

Counselling & Therapy

• Coping with illness & disability
• Managing challenges with personal and interpersonal issues
• Grief & Bereavement counselling
• HIV/AIDS counselling
• Disability counselling
• Hypnotherapy

Financial & Practical Assistance

• Referral services for those who encounter financial difficulties
• Assistance with medical bills for needy patients
• Assistance with care equipment and non-consumables

Discharge Care Planning & Post-Discharge Follow-Up

• Assessment of care needs
• Counsel & educate patients and families on community resources and possible options
• Co-ordination of arrangements for care plan as identified by patients and families
• Conduct home visits as required to monitor post-discharge adjustment and provide emotional and practical support

Psycho-Social Case Management

• Evaluation of formal and informal resources
• Assessment of coping abilities and support networks
• Provision of appropriate intervention on management of acute, chronic and terminal illness
• Community networking for continuity of care
• Advocacy, educational and vocational services

Group Therapy & Support Group

• Conduct various types of group work, such as therapeutic group, psycho-educational group, and support group.

Crisis Management & Intervention

• Risk assessment, interventions, safety plans, emotional support and psychological first-aid for patients and families with issues relating to:
• suicide attempt
• family violence
• abuse and neglect
• sexual assault
• post-trauma

Education & Training

• Conduct various training programs, such as: management of grief and loss, awareness and issues with interpersonal violence, basic counselling
• Provide clinical supervision to junior social work professionals and undergraduates
• Conduct evidence-based research in healthcare systems for optimum clinical outcomes in patient care and service delivery

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