| When you arrive at the ward, our staff will show you to your room/bed. You will then be oriented to your ward and the facilities available. A principal nurse will be assigned to your care. A doctor will visit you and record your medical history, as well as carry out any necessary examination/tests. |
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For your safety a patient identification bracelet which contains your name, NRIC and ward number and address will be put on your wrist. Please wear the bracelet at all times during your stay in the hospital.
Upon your admission to the hospital, you would have given general agreement to treatment which may be required for your medical condition. Certain procedures, such as surgery, the administration of anaesthesia and certain diagnostic processes, would require your consent in writing. Your doctor will help you understand these procedures better.
Doctors usually conduct their rounds in the morning to review patients. They are also on duty 24 hours a day to attend to your urgent medical needs. You may seek clarification from the doctor on any treatment, examination, procedure or drugs given to you.
All beds are fitted with a call-buzzer so that you may contact the nursing staff for assistance whenever necessary.
For your convenience, you may wish to bring along your own personal items such as:
Slippers
Pyjamas
Toiletries (e.g. toothbrush, toothpaste, soap, shampoo, comb, etc.
Books/magazines to read
You may also purchase a compact toiletry kit at our Retail Pharmacy.
Patients in our Deluxe and A wards are each provided a toiletry set.
Please do not keep valuables or excessive cash with you during your hospital stay. If you have these items when you are admitted, please ask your relatives to take them home, or hand them over to your nurse-in-charge for safekeeping at our Admissions Office. The hospital will not be responsible for any loss of valuables or cash kept in the ward/room.
| Providing a balanced diet for our patients is part of the overall healthcare programme offered at Tan Tock Seng Hospital. In Class A and B1 wards, you can choose from our Chinese, Muslim and Western menus. In Class B2 and C wards, you may select from either the Chinese or Muslim menus. However, if you are on a therapeutic diet, please observe the dietary requirement as prescribed. Hospital dietitians are available to discuss your special dietary requirements with you and your family. |
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Your family and friends are welcome to visit you during your stay at our hospital. For your well being and that of other patients, we would appreciate the co-operation of your visitors in adhering to the visiting hours.
The visiting hours are:
12pm - 2pm
5pm - 9pm
9am - 9pm for A Class Wards
Smoking is strictly prohibited within hospital grounds by law. Any offenders will be fined $1000. Kindly do not bring cigarette packets to the hospital and ask your family members and friends to help you get better by helping you stay smoke free. If you need help to quit smoking, you can call 6357 8188 to join our Smoking Cessation Clinic.
Private telephones are available in the rooms if your are staying in a Class A or B1 ward. Alternatively, public coin and card telephones are located outside the wards for your convenience. As mobile phones can interfere with medical equipment, they are not allowed in the wards. Kindly remind your family and friends to abide by this rule.
Personal television sets should not be brought into the ward unless prior permission is obtained. A battery-operated radio is permitted provided the volume is kept at a minimum level or earphones are used. A battery-operated laptop computer is permitted in single-bedded rooms whereas in multi-bedded rooms, it is allowed only if it does not disturb the neighbouring patients. A nominal fee will be charged and prior approval has to be sought from Management.
Please inform the ward staff before leaving the ward at any time. For your safety, we request that you do not leave the hospital premises without the permission of your doctor-in-charge.
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