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The patient may be required to pay a deposit. Deposit top-up may be requested if the patient's hospital stay is longer than estimated.
The deposit can be paid in cash, or through the use of NETS, local cheque or credit card. Deposit payment may be exempted if the patient produces either a Hospital Identity Card approved by TTSH or a Letter of Guarantee from his employer in Singapore. A non-resident patient will need to furnish a letter of guarantee from a local firm or insurance company or a banker's guarantee.
After the patient's discharge, the hospital bill will be mailed to the patient's residence. The patient may wish to settle the bill personally at our Business / Admissions Office or by cheque, made payable to "Tan Tock Seng Hospital Pte Ltd". Our Business / Admissions Office is located at the Hospital Block, Level 1.
Payment via Singapore Post
Medisave can be used to pay your hospital bill, the hospital bill of your immediate family member (i.e. your spouse, children, parents or grandparents) or non-immediate family members (i.e., brother, sister, uncle, aunt, in-laws, niece and nephew). If you wish to use your Medisave for your grandparents, they must be Singapore Citizens or Permanent Residents.
Medisave Form
 is a Singapore citizen or a Permanent resident
does not have a Medisave account
has immediate family members who do not have Medisave accounts and cannot afford to pay the hospital bill
is staying in a B2 or C class ward
is a dependant of the Medisave account holder
You will need to sign a Medisave Authorisation Form to authorise the CPF Board to deduct from your Medisave Account to pay the hospital bill.
Companion stay charges, utility charges, telephone calls, charges for faxes
Orthopaedic appliances and prosthesis
Outpatient consultation fees, tests and investigations
Medical report fees
Hospitalisation charges if hospitalisation is less than 8 hours, with the exception of day surgery cases
Hospitalisation charges if hospitalisation is less than 8 hours, with the exception of day surgery cases. The maximum. Medisave withdrawal limit for inpatient charge is $300 per day (for admission before 1 April 2006) or $400 perday (for admission on and after 1 April 2006 for each day of hospital stay. The withdrawal limit for surgical procedures ranges from $200 to $5,000 depending on the type of surgical procedures performed. The withdrawal limit for Psychiatric treatment is $200 per day with a maximum of $3500 per year.
The withdrawal limit for Day Surgery charges is $200 for hospital charges. The withdrawal limit for Day Surgery surgical procedures ranges from $200 to $5,000.
Inpatient is $450 per day (for admission on and after 01 May 2007)
Surgical procedures, it ranges from $200 to $5,000 depending on the type of surgical procedures performed
Psychiatric treatment is $200 per day subject to a maximum of $5,000 per year
Day Surgery is $300 for hospital charges with effect from 01 May 2007. For Day Surgery surgical procedures,
it ranges from $200 to $5,000 depending on the type of surgical procedures performed
You can pay part of your hospital bill from your Medishield if you are covered under Medishield at the time of your hospitalisation, subject to the deductible amount applicable. Medishield does not cover pre-existing illnesses, cosmetic surgery, mental illness and personality disorders. For more information, please see the Medishield brochure or call CPF Board at telephone number 1-800-227-1188.
Request for change of accommodation (upgrading / downgrading) is subject to the availability of beds and takes effect only when the patient physically occupies the higher / lower ward class bed.
A deposit is required at the point of making the request. Upon your transfer to a higher ward class bed, the higher class rate will be levied for the ward charges from the date of transfer. Please note that all other charges for services (e.g. medication, professional fees, laboratory, X-ray, surgery, ward procedures, etc.) incurred in the lower ward class till the day of upgrading will be recomputed and charged at the higher class rate.
The lower class rate will be levied from the date the patient physically occupies the lower class bed. Patient except non-resident can downgrade in ICU if they pass the Means Test.
Outpatients are classified as either private or subsidised patients according to the following criteria:
A self-referred / walk-in case
Referred by General Practitioner (GP)
Referred by Government / Restructured Hospital or Polyclinic, specifying a consultant by name
Industrial Accident case
Previously discharged from class A or B1 ward and requires outpatient follow-up treatment
A non-resident.
Referred by a Government / Restructured Hospital / Polyclinic without specifying a consultant by name
Previously discharged from class B2+, B2 or C ward and require outpatient follow-up treatment
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