Pharmacy

Located at various areas in the hospital, we serve patients from the outpatient specialist clinics including National Neuroscience Institute (NNI), Dental Clinic and Day Surgery Centre. Our pharmacists play an important role in patients' medication treatment plans by assisting them to understand on consumption of medication and how it works.

Our pharmacies

Outpatient Pharmacy (Main Pharmacy)

The Main Pharmacy (Basement 2) serves subsidised patients and fills prescriptions from polyclinics, general practitioners and private specialists.

Level Basement 2, Medical Centre
Tel : 6357 2040 (for prescription and other medication related queries)
Tel : 6357 2050 (Delivery service for prescription refill)
Fax : 6357 2035 (Delivery service for prescription refill)

Operating hours

Monday – Friday : 8.30am - 6pm
Saturday : 8.30am - 2pm
Sunday & Public Holiday : Closed


Level 2 Pharmacy

Serves subsidised patients mainly from Clinics 2A and 3B, and patients from Day Surgery, Endoscopy, Endo Pre-admission Counselling & Evaluation Centre (Endo-PACE), and Sports Medicine & Surgery Clinic.

Level 2, Medical Centre
Tel : 6357 3782 (for prescription and other medication related queries)

Operating hours

Monday – Friday: 9am - 6pm
Saturday : Closed
Sunday & Public Holiday : Closed


Retail Pharmacy

We are well-stocked with a comprehensive range of healthcare merchandise to serve the needs of our patients and the public. These are readily available at our Retail Pharmacy, The Health Shoppe and our 24-hour online pharmacy (TTSH Pharm+ezy). Our team of retail assistants and pharmacist also provide assistance and advice on healthcare-related enquiries. Our services:

  • Sale of healthcare products
    • Over-the-counter medications
    • Surgical & homecare products
    • Diagnostic and medical aids
    • Vitamins & health supplements
    • Personal & beauty care products
    • Organic and health food
    • Comfort footwear
    • Travel essentials
    • Healthcare books
    • Gifts
  • Online pharmacy (TTSH Pharm+ezy)
  • Delivery service

Contact us

Retail Pharmacy
Level Basement 2, Medical Centre
Tel: 6357 2044

Opening Hours

Monday - Friday: 8.30am - 6pm
Saturday: 8.30am - 2pm
Sunday & Public Holiday: Closed


The Health Shoppe

Level 1, #01-18, TTSH Atrium
Tel: 6357 2044

Opening Hours

Monday - Saturday: 10am - 8pm
Sunday & Public Holiday: Closed


Online Pharmacy

The TTSH Pharm+ezy, our online pharmacy provides customers the option of round-the-clock shopping of healthcare and lifestyle products, with the convenience of delivery right to the doorstep.

  • The range of merchandise available is wide, including vitamin and health supplements, beauty and personal care, lifestyle products, surgical and homecare essentials, monitors and diagnostic aids and over-the-counter medications.
  • Customers can also benefit from our premium membership scheme#. Customers would only need to spend a minimum of $200 to become a premium member and enjoy savings of up to 10%* discount on subsequent orders for a year.
  • Payment can be made by Cash or Credit Card (Visa or MasterCard). All credit card transactions are encrypted using the Secure Socket Layer technology, to ensure safe and secure online payments for our customers.
# Only applies to online purchases * Except for Super Savers and some selected items

Delivery Service

Our customers can choose to place their orders for healthcare products by phone or fax, and arrange for home delivery.

Hotline : 6357 2059 (during office hours)
Fax number : 6357 2060 (24 hours)

Our services

Self-Registration Service

If you are filling your prescriptions at the Outpatient Pharmacy (Main Pharmacy), you may register at the self-registration kiosks located in the main pharmacy to obtain your queue number.

Eligibility

  1. Only applicable for prescriptions from Tan Tock Seng Hospital or National Neuroscience Institute clinics for a visit on the same day
  2. You are planning to collect full supply of your medications
  3. You are not claiming under Medifund/ Medical Fee Exemption/ Public Assistance/ Medisave/ Medishield/ Medisave-Approved Integrated Plans/Blood Donor Programme

If you are unable to obtain a queue number from the self-registration kiosks, kindly proceed to the registration counters for further assistance.

Sale of Pharmacy-Only Medications

Our pharmacists provide advice on queries about treatment of minor ailments, travel medicine, travel-related issues and basic smoking cessation. Over-the-counter medications, pharmacy-only medications and travel kits are available for purchase.

Counselling services are available for the following:

  • Fever and Headache
    Analgesics, e.g. paracetamol.
  • Cough and Cold
    Antihistamine to stop runny nose, cough suppressant.
  • Sore Throat and Mouth Ulcer
    Lozenges and mouth gargles to relieve sore throat, mouth ulcer preparation.
  • Diarrhoea
    Charcoal, anti-diarrhoea, rehydration salts to replenish lost salt, Lactobacillus Flora replacement.
  • Travel Sickness
    Anti-motion sickness medication
  • Malaria Prevention
    Anti-malarials
    Insect Bites
  • Insect repellants, antiseptic preparation, anti-itch cream.
  • Smoking Cessation Patch, gum, lozenges, inhaler preparation.

Signed Orders for General Practitioners

We provide sale of medications wholesale to general practitioners and private specialists. National Healthcare Group (NHG) partner clinics are entitled to a discount on their signed orders.

Points to note

  1. You have to purchase oral medications in their full packaging (i.e. per bottle or per strip). We are unable to sell in loose form.
  2. We are unable to sell controlled drugs and codeine-containing preparations under signed orders.

How to order?

Please fax your signed order to 6357 2035 from Mondays to Fridays, between 9am to 5pm (excluding Public Holidays and eve of Public Holidays) and at least 1 working day in advance so that we can process your request.

Collection
Please proceed to Room 20, Outpatient Pharmacy (Main) during operating hours. You will need to produce the original copy of the signed order upon collection. If you are a NHG partner clinic, please produce the NHG partner card for entitlement of the discount.

Delivery Service for Prescription Refill

Our home delivery service allows you to enjoy the convenience of having your purchase delivered right to your doorstep.

Eligibility

  1. It is only extended to patients of Tan Tock Seng Hospital and the National Neuroscience Institute.
  2. Only applicable for long term or repeat prescriptions.
  3. As we are unable to deliver certain medications, please call us at 6357 2050 to verify your eligibility. Terms and conditions apply.

How to order?

Please call 6357 2050 or send an SMS to 9721 9589 (with the patient's name, patient's identification number and your contact number) from Mondays to Fridays, between 9am to 5pm (excluding Public Holidays and eve of Public Holidays) and at least 3 working days in advance so that we can process your request.

Alternatively, you may send an email to homedelivery4medications@ttsh.com.sg with your contact details.

If you are eligible, you will be requested to leave the original prescription with us at the pharmacy.

Delivery Hours:
Monday – Friday : 11am – 8pm
Saturday : 11am – 1pm
Sunday & Public Holiday :  Not available
We will personally contact you to arrange for the delivery. Delivery will be within 1 week of your order unless there is a request for express delivery (delivery within 4 hours). Fridge items will also be express delivered. Express delivery charges apply.

Pre-Order Fast Track Service

Our fast track service allows you to pre-order medications from your partially-filled or repeat prescriptions before you arrive at the pharmacy. You may also choose to opt out of medication counselling if you are familiar with your medications.

How to order?
Please call 63572050 from Mondays to Fridays, between 9am - 5pm (excluding Public Holidays and eve of Public Holidays) and at least 1 working day in advance so that we can process your request.

Collection
Please proceed to Room 20, Outpatient Pharmacy (Main Dispensary) during operating hours. You will need to produce the original prescription upon collection of medications, if you are holding on to it.

Eligibility

  1. You are not claiming under Medifund/ Medical Fee Exemption/ Public Assistance/ Medisave/ Medishield/ Medisave-Approved Integrated Plans.
  2. There are no changes in prescribed medication dosages and frequency from the previous collection history.
  3. Medication is not a controlled drug.

Smoking Cessation Clinic

Our smoking cessation clinic is run by a team of pharmacists and nurses who are certified Quit Smoking Consultants. The objective is to guide smokers through the process of quitting and help them to prevent relapses. Studies have shown that advice and support from professional consultants improve the quit rates of smokers.
What you can expect:

We will conduct for you, a thorough assessment on the following areas:

  1. Personal smoking history
  2. Family smoking history
  3. Reasons for smoking
  4. Level of nicotine dependence
  5. Stage of readiness to quit smoking
  6. Motivating factors

Based on the information gathered, we will guide you in coming up with an appropriate plan to quit smoking. We will also provide advice on how to cope with withdrawal symptoms and cravings. If necessary, we may recommend medication to aid the quitting process (e.g. nicotine replacement therapy, bupropion and/or varenicline).

Clinic Fees
First session : $15.45
Follow-up session : $7.45

Contact us
Tel: 6889 4345 / 6889 4343 (for enquiries or appointments)

Operating Hours
Wednesday : 2 - 4pm
Friday : 9am - 12pm
Saturday : 9am – 11:30am

Medication Review Service

The medication review service is provided by our pharmacists to help you understand your medications, herbs and supplements.

You may benefit from the medication review service if you:

  1. Are taking more than five chronic (long-term) medications
  2. Are receiving medications from more than one doctor / institution
  3. Wish to find out more about the medications that you are taking (e.g. use, side effects, drug or food interactions)
  4. Wish to know if you are able to take other herbs and supplements with your medications
  5. Have a lot of old medications at home

It is a private, 30-minute consultation with our pharmacists who can:

  1. Help you to sort and organise your medications
  2. Answer your questions about your medications
  3. Provide advice if you are able to take other over-the-counter (OTC) medicines, herbs or supplements with your current medications

Please bring along these documents on the day of appointment:

  1. All medications (prescription, OTC medicines or supplements)
  2. Recent discharge summaries, if any
  3. Recent health screening, laboratory reports or blood test results, if any

The service is available on an appointment basis.

Contact us
Tel: 6357 2040 (for enquiries or appointments)

Operating Hours
Monday to Friday : 9.30am – 11.30am & 3pm – 5pm

Nursing Home Service

We have a team of pharmacists trained to provide medication reconciliation services to nursing homes. Our objective is to improve nursing home residents' health outcomes, quality of care and cost efficiency of the nursing home through better medication management and working collaboratively with nursing homes' multi-disciplinary team.

Our service

  1. Providing comprehensive medication review
    • Collection of medication history and medication information
    • Ensuring medications and dosages are appropriate
    • Resolving medication discrepancies
  2. Providing advice and ensure proper medication handling, storage and disposal
    • Minimising wastage and improving cost savings

Contact us
Tel: 6357 2040 (for enquiries)