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Crisis Management Resources

​Things to Know About Suicide Crisis

A suicide crisis occurs when an emotionally distraught person is so overwhelmed that he or she sees no other practical solution to resolve the situation and seriously considers taking his or her own life.

Who may be at Risk?

  • Loss of a loved one
  • Anticipatory grief
  • Chronic disease, chronic pain or diagnosis of a terminal illness
  • Financial or legal problems
  • Academic or work related stress
  • Relationship conflicts
  • Relapse of pre-existing mental illness
  • History of suicide attempts/self-harm
  • Ongoing alcohol or substance abuse

Look Out for These Signs

1. Mood changes

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2. Behavioural Changes

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3. Seek Immediate Help if the Person-at-Risk is:

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  • Expressing thoughts about ending one's life
  • Looking up ways to end one's life
  • Writing a will/ farewell notes or giving away possessions

Note: Do not be afraid to ask person-at-risk about their suicidal thoughts.

Ensuring a Safe Environment

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Helping Someone in Crisis

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Listen to Understand

  • Listen to the person attentively & encourage him/her to open up.
  • Check how the person is coping so far and help to reframe negative thoughts.
  • Explore with him/her possible resources or solutions for the problem.
  • Do not judge as every individual copes with stress differently. Avoid criticising the person and remember to be supportive.

Seek Professional Help Promptly

  • Be aware of available mental health resources
  • Continue to support the person in seeking professional help as he/she may feel helpless and find it difficult to seek help on his/her own.

Resources

Emergency Contacts

  • Samaritans of Singapore (SOS)
    1800 221 4444
    24 Hours Hotline
  • Institute of Mental Health (IMH) helpline
    6389 2222
    24 Hours Hotline
  • Police
    999
  • Ambulance
    995 (For emergency cases)
    1777 (For non-emergency cases)

Non-emergency Counselling Services

  • National Care Helpline
    1800 202 6868
    24 Hours Hotline (Available during COVID-19 only)
  • Singapore Association for Mental Health (SAMH) Helpline
    1800 283 7019
    Mon - Fri (9am to 1pm & 2am to 6pm)
  • Silver Ribbon (Singapore)
    6385 3714
    Mon – Fri (9am to 5pm)
  • TOUCHline Counselling
    1800 377 2252
    Mon – Fri (9am to 6pm)
  • Care Corner Counselling Centre *For mandarin-speaking counselling
    1800 353 5800
    Mon – Fri (10am to 10pm)
  • Family Service Centre (FSC)
    1800 222 0000
    Mon – Fri (7am to 12am)

Download English PDF

Download Chinese PDF

2020/10/08
2020/10/19
Last Updated on