Becoming a Volunteer


Join us as a volunteer!

Register online | Download Volunteer Application Form 

Volunteer Groups

Different ways to give your time.

Diversional Therapy Unit (DTU)

Background

The longest-serving volunteer group in TTSH, formed in 1948 by wives of British military men to support tuberculosis patients who had to be warded for extended periods of time.

Objectives

Visiting patients in the wards, befriending them, talking to them to cheer them up. Making handicraft items and selling them at bi-monthly bazaars at TTSH to raise funds for TTSH Community Fund.

Leaders

Chairman – Ms Rosalind Wong Vice-Chairman – Ms Mabel Wong

Activities

  • Make craftwork to be sold at TTSH's Bi-monthly Consumer Bazaar and Annual DTU Sale, to raise funds for needy TTSH patients (through the TTSH Community Charity Fund)
  • Patient support through ward visits and providing handicraft making opportunities

Timings/Location

Every Thursday, 9am – 12pm/DTU Office at TTSH

Guiders Programme

Background

Started in June 2002, the Guiders aim to help our patients and visitors find their way around the hospital, reducing their anxiety and improving their hospital experience. A majority of TTSH patients are elderly, and some may not be accompanied by caregivers. These patients may experience difficulty navigating the hospital or understanding the signage.

Objectives

To assist patients in way-finding in the hospital, enhancing their experience at the hospital.

Coordinator

Volunteer Management Office

Activities

To guide patients or visitors to commonly visited areas.

Timings/Location

Weekdays, any 2 hours between 9am to 6pm.

Happy to Help Programme

Background

Formed in May 2014, our Happy to Help Volunteers help cheer inpatients up by keeping them company, and taking them to various activities held within the hospital.

These volunteers join us on an ad-hoc basis, and also help out at events and other activities.

Objectives

To assist hospital activites on an ad-hoc basis.

Coordinator(s)

TTSH Volunteer Management Office

Activities

Guide patients from the wards to activities/events within the hospital

Timings/Location

Ad-hoc, at wards and various parts of the hospital.

Requirements

16 or older

Home Befrienders

Background

Started in June 2012, the TTSH Home Befrienders Programme (formally known as Hospital To Home Befrienders) provides care to discharged patients, where elderly patients can continue to receive support during their recovery at home.

Objectives

The programme aims to provide social and emotional support to elderly patients living with little or no caregiver support.

Coordinator(s)

  • Care & Counselling Department (via Medical Social Workers)
  • Volunteer Management Office

Activities

  • Visit patients in hospital and patient’s home (in pairs/ groups)
  • Provide companionship and a listening ear to patients
  • Offer support to patients by checking up on them through phone, reminding patients about their medication/ medical appointments, etc
  • Accompany patients to medical appointments (upon request)

Timings/Location

Wards and patients’ homes. No fixed schedule – depend on needs.

Requirements

  • Enjoys interacting with elderly
  • Responsible and able to commit to assigned patient (i.e. not a one-off phone call or visit)
  • Able to visit the elderly on a weekly or fortnightly basis
  • Able to converse in at least 1 local dialect – Mandarin, Malay or Tamil
  • At least age 16 and above
  • No special qualification required. Basic training will be provided
 

Home to Clinic Befrienders / Patient Buddies

Background

Starting from August 2015, TTSH aims to help patients throughout their visit at the hospital, assisting them as they move from various clinics and services. Some elderly patients are too frail and have mobility difficulties, making it a challenge to keep to their appointments. This may even result in higher risk of readmission. This is where volunteers have stepped up to help bring these patients through their appointments and sessions, giving them the additional encouragement on their journey to recovery.

Objectives

The programme aims to provide elderly patients, especially those without caregiver support, the help they need when they come for their medical appointments.

Supported by TTSH Department(s)

  • Care & Counselling Department (via Medical Social Workers)
  • Volunteer Management Office

Activities

  • Escort elderly patients from and to their homes (H2C) or a location within the hospital (PB)
  • Accompany elderly patients to their medical appointments
  • Provide companionship and a listening ear to patients
  • Assist the patient with relevant services where necessary
  • Help translate medical/care instructions to patients who do not understand English (if needed)

Timings/Location

Clinics and/or patients’ homes. Ad-hoc basis. Volunteers will be notified of relevant cases. Held on weekdays between 8am – 6pm

Requirements

  • Patient and enjoys interacting with elderly
  • Able to visit the elderly on a weekly or fortnightly basis
  • Able to converse in at least 1 local dialect – Mandarin, Malay or Tamil
  • At least age 18 and above
  • No special qualification required. Basic training will be provided
 

Hospital Elder Life Programme (HELP)

Background

The programme aims to prevent delirium (a confused state of mind for days or months) in older patients. Led by our geriatric-specialist nurses, volunteers are taught daily interventions and therapeutic activities to engage older patients.

Objectives

To engage patients in meaningful and effective activities to prevent delirium.

Coordinator(s)

Volunteer Management Office

Activities

Engaging elderly patients with interactive activities. Provide elderly patients with a listening ear.

Timings/Location

Any day of the week during patient visiting hours (10am to 12pm, 2pm to 5pm).

Requirements

  • Compulsory training
  • 16 or older
 

Mandarin Speaking Befrienders

Background

Mandarin Speaking Befrienders was started in September 2003 by Mdm Wong Pey Wah, a healthcare worker with the desire to enhance patient care.

Objectives

The group aims to reach out to patients who can only converse in Mandarin. They also assist doctors & nurses in translating instructions to mandarin speaking patients who has difficulty understanding English.

Leader

Mdm Wong Pey Wah

Activities

  • Provide companionship and a listening ear to mandarin speaking patients
  • Offer support to patient’s family / caregivers
  • Attend to patient’s needs (e.g. getting a glass of water, simple grooming)
  • Give feedback to nurses on patient behavior

Location

Selected wards in the hospital

Timings

Weekly ward visits
Mondays: 11am – 1pm
Tuesdays: 11am – 1pm & 1pm – 3pm
Fridays: 11am – 1pm
Sundays: 4pm – 6pm

Mobile Library

Background

The Mobile Library was started in 2002 as part of the United World College’s “Upper School Social Service” Programme, where all Grade 11 students committed to a weekly social service in the local community for a year.

Objectives

To provide students with an insight into the lives of patients and caregivers while giving them the chance to discover personal strengths and skills.

Leader

Ms Chan Meiling

Activities

Groups or individual volunteers operate a Mobile Library – A push-cart filled with a variety of magazines for distribution to patients, especially those who are restricted in movement and are looking to pass time.

Timings/Location Group

Group – Every first and third Sunday of each month, 2pm to 4pm.
Individual – Tuesdays to Saturdays, any 2 consecutive hours between 9am to 6pm.

Night Sitters Programme

Objectives

To assist nurses in keeping watch over fall-risk patients at night to reduce falls in the wards and keep patients safe.

Coordinator

Volunteer Management Office

Activities

  • Help watch over fall-risk patients, thereby preventing falls and help ensure patient’s safety
  • Help prevent patients from engaging in unsupervised activities that is potentially a fall risk
  • Keep patients company. Some patients get restless at night/experience difficulty falling asleep in a foreign place. Volunteers engage and talk to them
  • Help observe and record patient’s behaviour
  • Provide nurses with feedback on patient behaviour
  • Assist patients e.g. pouring a glass of water

Timings/Location

9pm to 12am or 4am to 7am
Note: 1-way taxi or mileage re-imbursement provided.
TTSH to home (9pm to 12am shift)
Home to TTSH (4am to 7am shift)

NTU Welfare Services Club (Elders Befrienders)

Background

Championed by the Nanyang Technological University (NTU) Welfare Services Club, under the Elderly Portfolio, volunteers from this programme has been engaging elderly patients through befriending sessions at TTSH Subacute Wards in Ren Ci Community Hospital since 2011. Mostly (but not exclusively) students from NTU, they regularly organize events and visits to the wards, especially during the festive seasons.

Objectives

The programme aims to bring joy and cheer to long-staying elderly patients by providing care and companionship.

Leaders

Centre Head of Regular Service Project (NTU WSC Elders)
Assistant Centre Head of Regular Service Project (NTU WSC Elders)

Activities

  • Visits and interact with elderly patients
  • Organize special events and celebrations for the elderly patients. Activities may include distribution of gifts and simple performances

Timings/Location Group

TTSH Subacute Wards 7, 8 & 10 (located at Ren Ci Community Hospital). Every Saturday from 3pm – 5pm (except during tertiary examination periods of Apr-May & Nov-Dec).

Requirements

  • Enjoys interacting with patients
  • At least age 16 and above. Preferably students.
  • No special qualification required
 

Night Sitters Programme

Objectives

To assist nurses in keeping watch over fall-risk patients at night to reduce falls in the wards and keep patients safe.

Coordinator

Volunteer Management Office

Activities

  • Help watch over fall-risk patients, thereby preventing falls and help ensure patient’s safety
  • Help prevent patients from engaging in unsupervised activities that is potentially a fall risk
  • Keep patients company. Some patients get restless at night/experience difficulty falling asleep in a foreign place. Volunteers engage and talk to them
  • Help observe and record patient’s behaviour
  • Provide nurses with feedback on patient behaviour
  • Assist patients e.g. pouring a glass of water

Timings/Location

9pm to 12am or 4am to 7am
Note: 1-way taxi or mileage re-imbursement provided.
TTSH to home (9pm to 12am shift)
Home to TTSH (4am to 7am shift)

Sakura Groomers

Background

Formed by a group of compassionate Japanese housewives in1993, the Sakura Groomers provide grooming services to patients undergoing rehabilitation therapy.

Objectives

Help lift the spirits of long-staying patients by keeping them well-groomed.

Coordinator

Ms Keiko Hayashi / Ms Amy Koh

Activities

General grooming services like haircuts, shaving, and nail-clipping.

Timings/Location

Every Tuesday at TTSH Rehabilitation Centre (Ang Mo Kio – Thye Hua Kuan)

Sports Integration Programme

Background

Initiated by Occupational Therapists at TTSH Rehab Centre in 2017, the Sports Integration Programme runs regular activities for inpatients at the Rehab Centre, keeping them active and energized.

Objectives

The programme aims to provide inpatients at TTSH Rehab Centre with the opportunity to be engaged in different sports, promoting a healthy and active lifestyle after sustaining a medical condition.

Staff Coordinator

Ms Nurul Jannah Kamaludin (Occupational Therapist)

Activities

  • Bring patients on wheelchairs from wards to the gym
  • Assist the Physiotherapist/Occupational Therapist with sports activities (such as Yoga, Table-Tennis, Functional Fitness, Swimming, etc)
  • Ensure the safety of patients during group sessions

Timings/Location

Every Saturday from 9am – 12pm (except on Public Holidays) at Gym in TTSH Rehabilitation Centre (Ang Mo Kio) and Ang Mo Kio Swimming Complex

Requirements

  • Enjoys interacting with elderly
  • Ages 25 – 60. Tertiary students are most welcomed
  • Physically healthy & fit
  • No special qualification required. Training will be provided
 

Supported Conversation Group (for Patients with Speech Disabilities)

Background

Initiated by Occupational Therapists at TTSH Rehab Centre in 2017, the Supported Conversation Group assists qualified Speech Therapists with activities that help patients with chronic aphasia.

Objectives

The programme aims to provide an opportunity for patients with chronic aphasia with activities that practices communication skills. These skills can be taught in individual sessions or in group settings.

Leaders

Ms Ng Seok Kheng (Senior Speech Therapist)
Ms Clarice Chia (Speech Therapist)

Activities

  • Assist with the planning and preparation for activities
  • Co-facilitate activities with guidance from the Speech Therapist

Timings/Location

TTSH Rehabilitation Centre @ Ang Mo Kio (located at Thye Hua Kwan Hospital). Group Sessions on selected Tuesdays from 3:30pm – 5:00pm.

Requirments

  • Good interpersonal & listening skills
  • Enjoys interacting with adults
  • Able to speak English / Mandarin
  • Comfortable in using other non-standard way of communication
  • No special qualification required. Compulsory training will be provided

Period of Commitment

2 x ½ day on Saturday mornings for training. At least 5 group sessions

Survivor Camp Befrienders

Background

The Survivor Camp Befrienders was formed in 2007. Starting with a little under 10 members, a group of friends came together with the commitment to devote a little time for the sick. Comprising of mostly youths, the group has grown in numbers over the years, and are still making visits to selected wards till today. The elderly enjoys seeing these young faces going in to spend time with them, and the group too are encouraged by the hope and ‘spirit’ that they bring to the wards.

Objectives

The group aims to bring the sense of hope to patients by visiting wards and engaging them with uplifting activities.

Leaders

Ms Jasmine Ng-Khoo & Mr David Khoo

Activities

  • Visit patients in selected wards
  • Engage patients with activities (e.g. bringing them the joys of music)
  • Provide companionship and a listening ear to patients

Timings/Location

Every 1st & 3rd Thursdays of each month from 7pm – 9pm at selected wards in the hospital.

Requirments

  • Enjoys interacting with patients
  • Ever ready to bring joy and hope to the wards
  • Only for ages 16 to 25
  • Minimum 1 year commitment
 

Volunteer Patient Programme (VPP)

Background

A programme set up in 2009 by TTSH Community Fund.

Objectives

  • Provide a refresher on skills taught during the inpatient rehabilitation programme.
  • Provide Rehabilitation Centre’s Medical Social Workers (MSW) with feedback when patients struggle or do not cope well with self-care.

Leaders

Ms Chan Shiqi

Activities

  • Befriend patients (especially those living alone/with limited social support)
  • Organize/engage patients in activities in the ward (e.g. karaoke, reading newspapers, table tennis)
  • Assist in reading letters, ordering and/or purchasing basic necessities for patients, escort patients for medical appointments
  • Monitor patient’s health status, keeping a lookout for non-compliance to medical instructions

Timings/Location

Once a month on a Saturday, from 8:30am to 12:00nn.

Ward Befrienders

Background

Ward 75 – patients with tuberculosis (TB) 

In recent years, we have seen a resurgence of TB in Singapore. TB is a curable condition which disproportionately affects the poor and marginalized. Most patients are treated as outpatients but some require inpatient monitoring and have to stay in hospital for prolonged periods. As a result, these patients experience isolation, loneliness and low morale.

Ward 85 – Palliative Care Ward 

It was projected that, in 2020, more than 10,000 patients would need palliative care each year. Palliative Care specializes in medical care for patients who are terminally ill, and the TTSH Palliative Medicine Department felt that it would be helpful if these patients receive morale support as well. The Ward Befrienders for Palliative Care was thus formed in August 2012.

Objectives

The group aims to provide support to patients by befriending them, and conducting interactive activities with them.

Staff Coordinators

Ward 75 – Ms Regina Mary
Ward 83 – Ms Candice Tan

Activities

  • Sharing of hobbies / interests (e.g. reading to patients)
  • Provide companionship and a listening ear
  • Offering support to patient’s family / caregivers
  • Playing games and other interactive activities with patients
  • Attending to patient’s needs (e.g. getting a glass of water, simple grooming)
  • Give feedback to nurses on patient behavior

Timings/Location

Weekdays from 2pm – 4pm

Requirements 

  • Mature and strong in thinking
  • Able to commit to assigned patient
  • At least age 16 and above
 



Patient Support Groups

For ex-patients who wish to make a difference.


Amputee Patient Support Group

Background

The Amputee Patient Support Group is a joint collaboration between TTSH Rehabilitation Centre and Thye Hua Kwan Hospital.

Objectives

Help amputee patients maintain a social support network which addresses their psycho-social needs and reduce social isolation. Provide inpatient amputees and amputees.

Coordinators

Mr Desmond Tong and Ms Davina Koh.

Activities

  • Monthly talks and group sharing sessions
  • Educational talks on jobs for individuals with disability; prosthetics functions, types, use and care
  • Outings

Timings/Location

Every Tuesday at TTSH Rehabilitation Centre (Ang Mo Kio – Thye Hua Guan).

Breast Cancer Patient Support Group

Background

Formed in 2001 under the auspices of the Breast Cancer Foundation.

Objectives

Provide an understanding and caring environment for people who have been affected by breast cancer. To help them explore their emotions, ask questions, share experiences, information and strategies they find useful in coping with the condition.

Coordinator

Volunteer Management Office

Cardiac Rehabilitation Patient Support Group

 

Background

Initiated in 2002 by former patients under TTSH’s Outpatient & Cardiac Rehabiliation Programme in collaboration with doctors and nurses at TTSH’s Cardiology Department.

Objectives

To educate and provide emotional, psycho-social support to new cardiac patients with the aim to effect positive attitudinal changes towards taking control of patient’s own health.

Leader

Mr Michael Poh

Activities

  • Weekly visits to wards to befriend new patients. One-to-one sessions are arranged upon request.
  • Provide emotional support for cardiac patients scheduled for procedures
  • Counsel patients (facilitated by a Cardiac Nurse) – assure and encourage them
  • Share experiences, tips and information on rehabilitation resources outside of the hospital (e.g. Local Exercise Group - LEG)

Timings

LEG participants meet every Sunday, 7.30am to 9am, at Hougang Stadium.

Colon Cancer Support Group

Background

Founded in June 2003

Objectives

To provide support for patients and their families through personal experiences.

Leader

Ms Dincy Lim

Activities and Timings

  • Face-to-face counselling for patients: Monday 3pm to 5pm, and Thursday 10am to 12pm
  • Telephone counselling (Open to public): Monday/Tuesday/Thursday/Friday 3pm-5pm hotline manning
  • Gatherings: Every first Saturday every month
 

Lupus Support Group

Background

Formed in 2002 under the auspices of the Lupus Association of Singapore. Volunteers started by visiting patients at TTSH weekly.

Objectives

  • To educate lupus patients about their illness through sharing of experience
  • To motivate and encourage patients to take on a positive mindset
  • To provide a network of friends and support for patients and their families

Leader

Ms Irene Lim  

Activities

  • Visiting lupus patients in the wards weekly
  • Educational programmes and events for lupus patients to network and share experiences
  • Counsel and train caregivers
  • Fundraising initiatives to provide financial assistance to needy lupus patients and families through TTSH Community Fund

Timings

Wednesday 12-2PM; Every last Friday of the month (7.00PM – 9.00PM)  

Patient Care Centre

Background

Started in February 1996 by TTSH Communicable Diseases Centre (CDC) as a community-based service for HIV/AIDS patients and their families.

Objectives

  • To help HIV/AIDS patients face and resolve problems they encounter in the community and provide services the community does not offer
  • To offer a safe haven where HIV/AIDS patients and their families can acquire assistance and support in a non-judgemental environment

Coordinator

Ms Low Hwee Huang

Activities

A variety of services and comprehensive programmes/activities including:

  • Education Programme to inform and update
  • Nutrition & Exercise Programme
  • Food Bank
  • Transportation
  • Women's Support Group
  • Sponsor Workers Scheme
  • Recreational activities
  • Home Care Programme
  • Befriending, Fundraising Events, Subsidies for tests and medication, etc
  • Massage Therapy
 

Prostate Cancer Patient Support Group

Background

The Group was formed in August 2011 to provide support, resources and education for prostate cancer survivors, their family and friends. Healthcare providers from TTSH Department of Urology offered support to volunteers of the Group.

Objectives

  • Provide support, resources and information for prostate cancer patients.
  • Encourage, befriend and share experiences.

Leader

Mr TJ Tan

Activities

  • Monthly social and educational meeting in TTSH
  • Befriender services to new prostate cancer patients

Timings

Every second Monday of the month, from 2pm to 5pm.

Singapore National Stroke Association

Background

Established in September 2001 by the Singapore National Stroke Association in collaboration with the National Neuroscience Institute (NNI).

Objectives

  • Provide psycho-social support and counselling for stroke survivors and caregivers
  • Provide support and counselling services for post-stroke adjustment

Leader

Mr Eugene Jayme Escanan

Activities

  • Weekly ward visits to TTSH Stroke Unit or wards with stroke patients
  • Encourage and facilitate post-stroke lifestyle adjustment
  • Share information and resources, especially tips on prevention of second episode
  • Share experiences and provide encouragement
  • Home visits (upon request)

Timings

Every second and forth Sundays 12pm to 2pm.

Stroke Support Group

History

Initiated in Sep 2001 by the Singapore National Stroke Association in collaboration with the National Neuroscience Institute (NNI) . 

Objectives

  • To provide psycho-social support and counselling for stroke survivors and caregivers
  • To provide support and counselling services for post-stroke adjustment

Leader

Mr Eugene Escanan, President, Singapore National Stroke Association / Ann  

Activities

Weekly visits by volunteers (several of whom are stroke survivors) to NNI Ward 10 or wards with new stroke patients:

  • Encourage and facilitate post-stroke adjustment
  • Share information and resources/services, as well as tips on prevention of second attack
  • Counsel patients through experience sharing and motivating them (home visitations upon request)

Timings

Friday 3-5PM