Becoming a Volunteer


Volunteer Support Groups

Different ways to give your time.

Befrienders

Home Befrienders / Home to Clinic Befrienders / Patient Buddies

Objective: Provide companionship, social and emotional support to elderly patients living alone with little or no caregiver support

Activities:

  • Home Befrienders : Volunteers offer support to discharged patients through home visits, phone calls, etc., encouraging them to keep to their care regime
  • Home to Clinic Befrienders: Accompany patients from home to clinic and back when they have appointments
  • Patient Buddies: Accompany patients within hospital for their appointments.

Requirements: Responsible and willing to commit to weekly or fortnightly visits/maintain relationship. Enjoy interacting with elderly. Conversant in English and mother tongue/dialect. At least 16 years old.

Mandarin Speaking Befrienders

Objective: Reach out to patients not conversant in English. Assist in translation for Mandarin Speaking Community

Activity: Befriend patients through engagement, communicating primarily in Mandarin and dialects

NTU Welfare Services Club (Elders Befrienders)

Objective: Bring joy and cheer to long-staying elderly patients through care and companionship at Renci wards.

Activity: Weekly visits and interactions at wards, and organizing special festive events/celebrations for elderly patients.

Survivor Camp Befrienders

Objective: Befriend patients at wards. Keeping them company, and engaging them in activities at TTSH main wards.

Activity: Engage patients by chatting, reading, singing and doing origami with them.

Palliative Care Befrienders

Objective: Offer support and bring comfort to patients going through the last stage of their lives. Comfort family members and help them with grief management.

Activity: Provide companionship, offer support to family/caregivers, attend to patient’s needs, night-sitting, and give nurses feedback on patient behavior.

Requirements: Mature, with strong mind-set, able to commit to assigned patient, at least 16 years old.

Diversional Therapy Unit (DTU)

Background

The longest-serving volunteer group in TTSH, formed in 1948 by wives of British military men to support tuberculosis patients who had to be warded for extended periods of time.

Objectives

Visiting patients in the wards, befriending them, talking to them to cheer them up. Making handicraft items and selling them at bi-monthly bazaars at TTSH to raise funds for TTSH Community Fund.

Leaders

Chairman – Ms Rosalind Wong
Vice-Chairman – Ms Mabel Wong

Activities

  • Make craftwork to be sold at TTSH's Bi-monthly Consumer Bazaar and Annual DTU Sale, to raise funds for needy TTSH patients (through the TTSH Community Charity Fund)
  • Patient support through ward visits and providing handicraft making opportunities

Timings/Location

Every Thursday, 9am – 12pm/DTU Office at TTSH

Guiders Programme

Background

Started in June 2002, the Guiders aim to help our patients and visitors find their way around the hospital, reducing their anxiety and improving their hospital experience. A majority of TTSH patients are elderly, and some may not be accompanied by caregivers. These patients may experience difficulty navigating the hospital or understanding the signage.

Objectives

To assist patients in way-finding in the hospital, enhancing their experience at the hospital.

Coordinator

Volunteer Management Office

Activities

To guide patients or visitors to commonly visited areas.

Timings/Location

Weekdays, any 2 hours between 9am to 6pm.

Happy to Help Programme

Background

Formed in May 2014, our Happy to Help Volunteers help cheer inpatients up by keeping them company, and taking them to various activities held within the hospital.

These volunteers join us on an ad-hoc basis, and also help out at events and other activities.

Objectives

To assist hospital activites on an ad-hoc basis.

Coordinator(s)

TTSH Volunteer Management Office

Activities

Guide patients from the wards to activities/events within the hospital

Timings/Location

Ad-hoc, at wards and various parts of the hospital.

Requirements

16 or older

Hospital Elder Life Programme (HELP)

Background

The programme aims to prevent delirium (a confused state of mind for days or months) in older patients. Led by our geriatric-specialist nurses, volunteers are taught daily interventions and therapeutic activities to engage older patients.

Objectives

To engage patients in meaningful and effective activities to prevent delirium.

Coordinator(s)

Volunteer Management Office

Activities

Engaging elderly patients with interactive activities.Provide elderly patients with a listening ear.

Timings/Location

Any day of the week during patient visiting hours (10am to 12pm, 2pm to 5pm).

Requirements

  • Compulsory training
  • 16 or older
 

Joy Outreach

Background

Joy Outreach was formed in 1989 by Ms Jessie Ang out of love and compassion for our patients and healthcare providers.

Objectives To bring joy to patients, especially during festive seasons. Encourage the spirit of volunteerism among youths.

Leader

Ms Jessie Ang

Activities

Ward visits and befriending, especially during festive seasons. Engaging patients in meaningful activities. Creating a variety of handicrafts.

Timings/Location

Ad-hoc basis, at wards.

Requirements

16 and above

Mobile Library

Background

The Mobile Library was started in 2002 as part of the United World College’s “Upper School Social Service” Programme, where all Grade 11 students committed to a weekly social service in the local community for a year.

Objectives

To provide students with an insight into the lives of patients and caregivers while giving them the chance to discover personal strengths and skills.

Leader

Ms Chan Meiling

Activities

Groups or individual volunteers operate a Mobile Library – A push-cart filled with a variety of magazines for distribution to patients, especially those who are restricted in movement and are looking to pass time.

Timings/Location Group

Every first and third Sunday of each month, 2pm to 4pm.
Individual – Tuesdays to Saturdays, any 2 consecutive hours between 9am to 6pm.

Night Sitters Programme

Objectives

To assist nurses in keeping watch over fall-risk patients at night to reduce falls in the wards and keep patients safe.

Coordinator

Volunteer Management Office

Activities

  • Help watch over fall-risk patients, thereby preventing falls and help ensure patient’s safety
  • Help prevent patients from engaging in unsupervised activities that is potentially a fall risk
  • Keep patients company. Some patients get restless at night/experience difficulty falling asleep in a foreign place. Volunteers engage and talk to them
  • Help observe and record patient’s behaviour
  • Provide nurses with feedback on patient behaviour
  • Assist patients e.g. pouring a glass of water

Timings/Location

9pm to 12am or 4am to 7am
Note: 1-way taxi or mileage re-imbursement provided.
TTSH to home (9pm to 12am shift)
Home to TTSH (4am to 7am shift)

Sakura Groomers

Background

Formed by a group of compassionate Japanese housewives in1993, the Sakura Groomers provide grooming services to patients undergoing rehabilitation therapy.

Objectives

Help lift the spirits of long-staying patients by keeping them well-groomed.

Coordinator

Ms Keiko Hayashi / Ms Amy Koh

Activities

General grooming services like haircuts, shaving, and nail-clipping.

Timings/Location

Every Tuesday at TTSH Rehabilitation Centre (Ang Mo Kio – Thye Hua Kuan)

Volunteer Patient Programme (VPP)

Background

A programme set up in 2009 by TTSH Community Fund.

Objectives

  • Provide a refresher on skills taught during the inpatient rehabilitation programme
  • Provide Rehabilitation Centre’s Medical Social Workers (MSW) with feedback when patients struggle or do not cope well with self-care

Leaders

Ms Chan Shiqi

Activities

  • Befriend patients (especially those living alone/with limited social support)
  • Organize/engage patients in activities in the ward (e.g. karaoke, reading newspapers, table tennis)
  • Assist in reading letters, ordering and/or purchasing basic necessities for patients, escort patients for medical appointments
  • Monitor patient’s health status, keeping a lookout for non-compliance to medical instructions

Timings/Location

Once a month on a Saturday, from 8:30am to 12:00nn.


Patient Support Groups


Breast Cancer Support Group

History

Formed in 2001 under the auspices of the Breast Cancer Foundation.

Objectives

To provide an understanding and caring environment for people who have been affected by breast cancer to explore their emotions, ask questions and share experiences, information and strategies they find useful in learning to cope with the disease.

Leader

Ms Theresa Lee (Breast Care Nurse Clinician, TTSH)  

Activities

Weekly visits by volunteers (who are breast cancer survivors) to wards with new or post-operative patients:

  • Provide emotional support to new patients scheduled for procedures
  • Share experience, treatment problems and advice, resources, etc

Timings

Every Tuesday 10:45AM-1PM at TTSH Clinic 2A  

Cardiac Rehabilitation Support Group

 

History

Initiated in 2002 by former patients under TTSH's Outpatient & Cardiac Rehabilitation Programme in collaboration with doctors and nurses of TTSH's Cardiology Dept (volunteers have either gone through a Coronary Artery Bypass Graft or Percutaneous Coronary Intervention – 'balloon' or stent)

Objectives

To educate and provide emotional, psycho-social support to new cardiac patients with the aim to effect positive attitude changes towards taking control of patients' own health

Leader

Mr Michael Poh / Ms Helen Yuen  

Activities

Weekly visits by volunteers (ex-cardiac patients) to the wards to befriend new patients. One-on-one sessions can be arranged upon request.

  • Provide emotional support to cardiac patients scheduled for procedures
  • Counsel patients (facilitated by a Cardiac Nurse) – assure and encourage them
  • Share experiences, tips and information on rehabilitation resources beyond TTSH (e.g. Local Exercise Group Program - LEG)

Timings

LEG participants meet every Sunday 7.30AM - 9AM, to work out at locations like Hougang Stadium, Punggol Park, etc.

Colon Cancer Support Group

History

Founded in June 2003

Objectives

To care for and share with cancer patients information which they can use in their fight against the disease.

Leader

Ms Dincy Lim

Activities and Timings

  • Befriending and experience sharing through social gatherings
  • Face-to-Face Counselling: Mon (3-5PM) & Thu (10AM-12PM)  
  • Telephone Counselling: Mon/ Tue/ Thu/ Fri (3-5PM)  
  • Social Gathering: Every 1st Saturday of the month (2:30-6PM) at TTSH  
 

Lupus Support Group

History

Formed in 2002 under the auspices of the Lupus Association of Singapore as part of a weekly Visitation Programme in TTSH

Objectives

  • To educate lupus patients about their illness through sharing of experience
  • To motivate and encourage patients to take on a positive attitude towards their illness
  • To provide a network of friendship and support to patients and their families

Leader

Ms Irene Lim  

Activities

Weekly visits to Lupus patients by volunteers who are lupus patients themselves:

  • Public Education Programmes and events for lupus patients to network and share experiences
  • Counsel caregivers
  • Fundraising initiatives (e.g. handicraft work) to provide financial assistance to needy lupus patients and families through the TTSH Development Fund

Timings

Wednesday 12-2PM; Every last Friday of the month (7.00PM – 9.00PM)  

Stroke Support Group

History

Initiated in Sep 2001 by the Singapore National Stroke Association in collaboration with the National Neuroscience Institute (NNI) . 

Objectives

  • To provide psycho-social support and counselling for stroke survivors and caregivers
  • To provide support and counselling services for post-stroke adjustment

Leader

Mr Eugene Escanan, President, Singapore National Stroke Association / Ann  

Activities

Weekly visits by volunteers (several of whom are stroke survivors) to NNI Ward 10 or wards with new stroke patients:

  • Encourage and facilitate post-stroke adjustment
  • Share information and resources/services, as well as tips on prevention of second attack
  • Counsel patients through experience sharing and motivating them (home visitations upon request)

Timings

Friday 3-5PM  

Volunteer Patient Programme (VPp)

History

A new programme set up in 2009 by TTSH Rehab Centre

Objectives

  • Re-educating patients on skills taught during the inpatient rehabilitation program
  • Providing feedback to our Rehabilitation Centre's medical social workers (MSW) on patients' struggling or not coping with self care

Leader

Ms Aisya SM Bahrin/ Mr James Seet 

Activities

  • Befriend patients (especially those living alone or with limited social support)
  • Engage patients in social activities in the ward
  • Assist in reading letters, ordering and/or purchasing basic necessities of patients and if required, escort patients for their medical appointments
  • Monitoring of patients' health status due to non-compliance to medical instructions

Location

TTSH Rehab Centre @ Ang Mo Kio  

Timings

Mondays to Fridays: 8:30AM-5:30PM
Saturdays: 8:30AM-12PM
 

Prostate Cancer Support Group

History

TTSH Prostate Cancer Support Group was formed in Aug 2011 to provide support, resources and education for prostate cancer survivors, their family and friends. The Group is made up of volunteer prostate cancer survivors and their family members. Together with doctors, nurses and allied health professionals from TTSH Department of Urology, we meet every month to socialize, connect with friends and help prostate cancer patients cope better with their diagnosis and treatment.

Objectives

  • Provide support, resources and information on prostate cancer
  • Encourage, befriend and share experiences in cancer survivors

Leader

Ms Yu Yong, Coordinator, Urology Department, TTSH Yu_Yong@ttsh.com.sg / 63573197

Activities

  • Monthly social and educational meeting in TTSH
  • Befriender services to new prostate cancer patients
  • Special interest groups (eg. Photography)

Location

TTSH 

Timings

Once a month.  

Patient Care Centre

History

Set up in Feb 1996 by TTSH Communicable Disease Centre (CDC) as a community-based service for HIV/AIDS patients and their families

Objectives

  • To be a safe haven where HIV/AIDS patients and their families can come to terms with their condition and acquire assistance, support and non- judgmental acceptance
  • To act as a bridge to help HIV/AIDS patients face and resolve the problems they encounter in the community and to provide services the community does not

Activities

A variety of services and comprehensive programmes/ activities with the help of dedicated volunteers and sponsors, including:

  • Education Programme to inform and update
  • Nutrition & Exercise Programme
  • Food Bank
  • Transportation
  • Women's Support Group
  • Sponsor Workers Scheme
  • Recreational activities
  • Home Care Programme
  • Befriending, Fundraising Events, Subsidies for tests and medication, etc