About Making an Appointment

Consultation

Consultation at our Specialist Outpatient Clinics (SOC) and treatment by our Allied Health Services is by appointment only.

You can call us directly or your general practitioner/family doctor can help to make the arrangement for you.

If you have a referral from a polyclinic doctor and do not choose your specialist doctor at our SOC, you can enjoy subsidy from the Government for your consultation and treatment.

Please note that as a government-patient, you may be seen by subsidised different doctors during the course of your treatment. The polyclinic will usually make a specialist appointment on your behalf.

If you have been seen by our Emergency Department doctors or are discharged from our hospital and needs specialist consultation, we will arrange and advise you on your SOC appointment.

Polyclinics, Emergency Department (subsidised care) or discharged from B2 or C class wards

Patients with polyclinic referrals, referrals from our Emergency Department for subsidised care or who were discharged from B2 or C class wards may call Tel: 6357 7000 to change or cancel your appointments during these times:

Monday to Friday 8am to 6pm
Saturday 8am to 12.30pm

Private GP, Emergency Department (non-subsidised care) or discharged from B1 or A class wards

Patients with referrals from General Practitioner in private practice, referrals from our Emergency Department for non-subsidised care or who are discharged from B1 or A class wards may call Tel: 6357 8000 to change or cancel your appointments during these times:

Monday to Friday 8am to 9pm
Saturday: 8am to 3pm

You may also send a fax or email to us to request for an appointment, change of appointment or cancellation of appointment:
Fax: 6357 7011
Email: contact@ttsh.com.sg

Our Specialist Outpatient Clinic Operation Hours

Monday to Friday 8am to 5.30pm
Saturday 8am to 1230pm *Selected disciplines only. Please check when making an appointment.

If it is a medical emergency, please call for an SCDF ambulance at 995 or go to our Emergency Department for medical attention.

What to bring for your Appointment?

When you come for your appointment, please bring along the following original documents for your registration:

  • NRIC or Birth Certificate (if you are below 12 years old), or Passport/Employment Pass/Work permit if you are a foreigner
  • Referral Letter
  • Any medical benefit identification documents (e.g. Civil Service Card, Medical Benefits Card, etc)

Arriving for your Appointment

Please note that depending on the medical speciality, you may be advised to come earlier before your appointment time.

This is for investigation procedures prior to your consultation with the specialist doctor.

On arriving at the clinic, please proceed to the registration counter. Our counter staff will advise you on the next step.

After Consultation

After your consultation with the specialist doctor, please make payment at the counter.

Our counter staff will also help you to fix your next appointment if necessary.

If you are prescribed medication, please collect your medication from our Pharmacy located at Basement 2 (next to the TTSH Medical Centre entrance).