Visitor Guide


Tan Tock Seng Hospital is situated behind the junction of Moulmein Road and Thomson Road that is bounded by Jalan Tan Tock Seng, Irrawaddy Road and Sinaran Drive.

Standing just behind the Novena MRT and Novena Square Shopping Complex, the hospital is easily accessed by bus, MRT and private transport.


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Taxi Stands Available at TTSH:

  • TTSH Ward Block - Level 1, Main Entrance
  • TTSH Medical Centre - Basement 2, Medical Centre Entrance
  • Emergency Department (A&E) - Basement 1, A&E Entrance

Bus Service

TTSH currently provides shuttle bus service for staff in the morning and evening, and for lunch-time. From 2 January 2019, TTSH will be expanding this to a full-day shuttle service for both public and staff. We have also increased the bus capacity from a 13-seater to a 23-seater bus.

The service of the full-day shuttle service is a step closer towards our eventual plan of having a HealthCity Novena campus-wide shuttle bus service, providing Better Care and Better Community through greater convenience to our patients, visitors and staff.

 


Guide Dogs in the Hospital

To better support and enable our visually-impaired community, most of the public areas in our hospital are accessible to their guide dog companions. This will allow individuals to continue their independent mobility between home and hospital.

 

As a healthcare institution, there are some patient care areas that will not be accessible to guide dogs for infection control purposes and also, for health and safety of the guide dogs. These include areas such as our intensive care wards, oncology treatment areas, renal dialysis centres, diagnostic radiology facilities and areas with presence of immuno-compromised patients.

For further queries or assistance with such visit arrangements, please contact us at 6256 6011.

TTSH Rehabilitation Centre is located at 17 Ang Mo Kio Ave 9, Thye Hua Kwan Hospital, Singapore 569766. Link to map.

NHG 1-Health is located at 4190 Ang Mo Kio Avenue 6, #03-03 Broadway Plaza, Singapore 569841. Link to map.

 

 

TTSH inpatient visiting policy
Mondays to Fridays: 12 noon to 8 pm, 4 visitors per patient 
Saturdays, Sundays and Public Holidays: 12 noon to 8 pm, no limit of the number visitors per patient 

As wards are shared spaces, each patient is advised to have up to four visitors at any one time during the visiting hours.

Children under the age of seven are advised not to enter the wards for health reasons. If the visit is necessary, an adult must accompany the child. We do foresee higher visitor volume during the weekends, but visitors are still encouraged to take turns to visit the patients. If a need arises pertaining to patient care and rest, we seek your kind assistance to highlight this to the ward staff and they will be able to assist accordingly.

Registration is required for all visitors before accessing the wards.

To facilitate, Tan Tock Seng Hospital has implemented an automated Visitor Facilitation System. Visitors can register in four modes of registration:

  • Self-serve kiosks at Lobby A, B1 & L1
  • Registration counters at Lobby A, B1 & L1
  • Online registration 
  • Frequent visitor pre-registration

If you need assistance, please approach our Service Ambassadors.