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​​​Notice

Changes to TTSH Medication Delivery Service Billing

Please note the following changes to the TTSH Medication Delivery Service Billing that may affect your Medisave utilisation.

  • Medication Delivery orders are prepared in advance of the scheduled delivery date.
  • Bill date for Medication Delivery orders is based on preparation date, not delivery date.
    • ​For example, medications scheduled for delivery in early January 2026 will likely be billed with a December 2025 date.
  • When planning medication collection and insurance claims, please consider the preparation date rather than the delivery date or request date, particularly for Medisave claim purposes.

For Medisave Payment

  • ​Medications delivered on or after 8 January 2026 will utilise your 2026 Medisave limits.
  • To use your 2025 Medisave limit, we recommend delivery orders to be placed in advance and to ensure delivery date is on or before 31 December 2025.
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​​PillDeliver Timeslots

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​​​​​​The following timeslots are available for PillDeliver:​

Ti​​meWeekdaysSaturdaysSundays and Public Holidays
9.00 AM to 1.00 PM


​2.00 PM to 6.00 PM



​7.00 PM to 10.00 PM​

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*Please note there will be ​a delivery charge of $4.36 (inclusive of GST)

To receive your medication, quote the PIN number sent to you via SMS on the day of your delivery to the delivery courier.

​Please be sure someone that is available to receive the delivery at your chosen timeslot. 

Note: Medication parcels cannot be left unattended at the riser/doorstep.

Who is it for?

Prescription* from Tan Tock Seng Hospital or National Neuroscience Institute.

*Original hardcopy prescription (if any) must be submitted to the pharmacy before arranging for PillDeliver or PillLocker.

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  • Refrigerated item


  • Not a controlled drug


  • At least 2 weeks of medications left

Frequently Asked Questions


If you are on same day delivery, you should receive your medication from 7pm - 10pm on the same day as your consult. If you are on normal delivery, you should receive your medication on your chosen delivery date and timeslot


How-to-receive-medications.jpg  


Please call Pharmacy at 6357 2050 from 9.30 am to 5.30 pm (Monday to Friday).

​If you need assistance after office hours, please contact our TTSH Contact Centre at 6256 6011, and we will follow up with you as soon as possible.


Please ensure that you keep track of your medication supply and place an order for a refill at least two weeks before they run out. Click here for more information on how to refill your medication!


​If there is an outstanding payable amount, the medication bill will be sent via post/mail to the patient's hospital-registered home address within 1 - 2 weeks of your delivery. You can make payment via any of the options listed on the bill within one week of receiving the bill.

The payment modes available include AXS/SAM Kiosk/Mobile Payment/Internet Payment.

















2025/11/27
Last Updated on