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Notice on Updated Visitor Policy

In line with the latest measures to manage the spread of COVID-19, we have made the following updates to our Visiting Policy with effect from 28 December 2020.

  • A maximum of 2 visitors will be allowed to visit at a time during visiting hours (12.00 pm - 8.00 pm)
  • Up to 8 different persons may visit per day
  • Children below age of 7 are not permitted to enter the wards
  • Visitors are required to wear their mask at all times (Strictly no entry without a mask)
  • Visitors are also required to sanitise their own hands prior to ward entry, and maintain a safe distance of at least 1 metre from others at all times
  • You may be contacted for contact tracing. Please download and activate TraceTogether (TT) application or bring your TT token

Visitors to our Specialist Outpatient Clinics (SOCs), please click here.

Please also complete a travel and health declaration before temperature screenings at all our entrances. If you have a medical appointment at our SOCs, do arrive earlier in order to complete the travel and health declaration.

Travel & Health Declaration for Patients

Travel & Health Declaration for Visitors

Taxi stands available at TTSH

  • TTSH Ward Block - Level 1, Main Entrance
  • TTSH Medical Centre - Basement 2, Medical Centre Entrance
  • Emergency Department (A&E) - Basement 1, A&E Entrance

Bus Service

TTSH provides full-day shuttle bus service within HealthCity Novena, with the added location to Whampoa Market during lunch time from 11am to 2.40pm. Seating capacity is limited to 23 pax per trip. Service is for both staff and public.

The service of the full-day shuttle service is a step closer towards our eventual plan of having a HealthCity Novena campus-wide shuttle bus service, providing Better Care and Better Community through greater convenience to our patients, visitors and staff.



TTSH Rehabilitation Centre

TTSH Rehabilitation Centre ​is located at 17 Ang Mo Kio Ave 9, Thye Hua Kwan Hospital, Singapore 569766. Link to map.

​Registration is required for all visitors before accessing the wards.

To facilitate, Tan Tock Seng Hospital has implemented an automated Visitor Facilitation System. Visitors can register in four modes of registration:

  • Self-serve kiosks at Lobby A, B1 & L1
  • Registration counters at Lobby A, B1 & L1
  • Frequent visitor pre-registration

If you need assistance, please approach our Service Ambassadors.

​To better support and enable our visually-impaired community, most of the public areas in our hospital are accessible to their guide dog companions. This will allow individuals to continue their independent mobility between home and hospital.

As a healthcare institution, there are some patient care areas that will not be accessible to guide dogs for infection control purposes and also, for health and safety of the guide dogs. These include areas such as our intensive care wards, oncology treatment areas, renal dialysis centres, diagnostic radiology facilities and areas with presence of immuno-compromised patients. For further queries or assistance with such visit arrangements, please contact us at 6256 6011.

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