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Finishing your medication?

Check out the following ways to refill your medication from the comfort of your home!

 

Download Medication Delivery Brochure

Download Medication Delivery Brochure (Chinese)

Refer to video walkthrough for a step-by-step guide to filling the form.


Refill your medication online through TTSHPillDeliver form

How to refill your medication via HealthHub

Step 1

Launch HealthHub application.

Step 2

Select "Other Personal Health Services".

Step 3

Select "Medification Refill" (Sign in to Singpass if you have a SingPass account).

Step 4

Select "Tan Tock Seng Hospital".

Step 5

Select "Refill my Medication".

Visit HealthHub Prescription Request page

Download HealthHub application on

App-store.pngGoogle-Play.png

How to place your order on TTSH PharmaEzy website

Step 2

Click on "Prescription Refill" (located on the left panel).

Step 3

Click on "Order Prescription Refill".

Step 4

Place Your Order.

Call us

63572050* during our operating hours

*We are experiencing high call volume during this period and seek your understanding.

We strongly urge you to place and order via FormSG, HealthHub or PharmEzy.

Note: Please only use this ordering method if all other methods of ordering fails. We are experiencing high call volumes and would like to reserve this method only for the patient groups who need this service (eg. elderly)

Operating hours

Mondays to Fridays 9.30am to 5.30pm
(excluding eve of Public Holidays and Public Holidays)






This depends on your order mode. For orders placed through FormSG, HealthHub and PharmEzy, you will receive a confirmation email if you have provided a valid email address in the order form. For orders placed through our hotline, you will not receive any confirmation email.

Please note that Pharmacy will not be calling you back unless more information is required from you. If you do not hear from us, rest assured that we are getting your order ready!


​If you need to speak to a pharmacist on how to take your medication, you may contact our general enquiries line at 6357 2040. Alternatively, video conferencing services can also be arranged if medication counselling is required.  


​We strongly discourage any changes to the order details as this will increase your delivery processing time and may delay your delivery.

In addition, any amendment or cancellation request within 3 working days of the confirmed delivery date will be subjected to additional $8 charge.

We seek your kind understanding that you may experience a long waiting time before getting through to us during this period.


Please place a new medication delivery order at least 2 weeks before your current supply of medication runs out using the above ordering modes.


Medication delivery is free. However, please note that a re-delivery fee of $8 will be applied for the following situations:

  1. Second and each subsequent delivery within the same month.
  2. Failed delivery due to patient's negligence (Eg. No one at the delivery address to receive the medications during the selected delivery timeslot).

If there is an outstanding payment, the medication bill will be sent via post/mail to the patient's hospital-registered home address within 1 - 2 weeks of the delivery. You can make payment via any of the options listed at the back of the bill wihtin 1 week of receiving the bill.

The payment modes available include AXS/SAM Kiosk/Mobile Payment/Internet Payment.


Yes, if you are eligbile. They will be applied to your medication bill. Please indicate if you would like to use Medisave/ Medifund or any 3rd party payers accordingly in the FormSG order form.


​Our medication delivery service is only available for TTSH and NNI prescriptions. You may visit TTSH B2 Outpatient Pharmacy during our operating hours to collect your medication. Our operating hours are as follows:

Mondays - Fridays: 8.30am - 5.30pm
Saturdays: 8.30am - 1.00pm









2021/04/22
Last Updated on