Estimating your hospital bill (Inpatient / Day Surgery)
Financial Counsellors will share your estimated hospital bill based on the following:
- Ward charges
- Length of stay
- Daily treatment costs
- Standard investigation costs (e.g. Laboratory, X-ray)
- Standard medications costs
- Allied health services costs
- Surgery or Procedure Charges (if applicable)
The estimated hospital bill does not include charges for Intensive Care Unit, High Dependency, charges arising from complications and Emergency Operation charges.
Paying your hospital bill
No one will be denied basic healthcare services because of financial difficulties. There are various ways that can help lessen your hospital bill.
-
Government Subsidies: The amount the Government pays for your hospital bill after Means Testing
-
MediShield Life / Private Medisave-approved Integrated Shield Plan (PMIs): The amount your insurance pays for your hospital bill
-
Medisave: The amount that you choose to pay through your Medisave savings account, or through your spouse, child or parent’s Medisave
After deducting these amounts from your hospital bill, the balance amount will be your out-of-pocket payment.
How to make payment
Counter Services
- TTSH Admission Office
- TTSH Integrated Care Hub (TTSH-ICH) Patient Services Office
- Payment Counters at SOC and Pharmacies
Self-Service Kiosk
- TTSH Self Payment Kiosk
- Singapore Automated Machines Kiosks (S.A.M)
E-Payment
-
NHG Cares App
- Payment through PayNow by scanning the SGQR code on your bill with your banking app
- AXS e-Stations / m-Stations
Payment Policy: Payment made via E-Payments, AXS, and S.A.M will be updated to your bill within 3 working days.
TTSH PayNow Refund
- With effective from 1 July 2024, selected Singaporeans and Permanent Residents patients with a valid PayNow-NRIC/FIN account will receive their refund via PayNow.
- The PayNow Refund will be deposited into the bank account that you have registered with your NRIC/FIN. You may log into your bank’s mobile or internet banking app or website to check your PayNow profile.
- An SMS notification with the Refunded Amount and Date of Refund will be sent to patient’s registered mobile number with TTSH.
- You will receive a Cheque Refund for unsuccessful PayNow refund. We encourage you to link your PayNow account with your NRIC/FIN to start receiving your refund in your bank account.
- For further enquiries about your refund, you may submit a request online.