Eunice Toh is presently the Executive Director of TTSH Community Fund and Director of the Development Office at Tan Tock Seng Hospital.
Whilst Eunice enjoyed the early years of her career in the audit field, she later made a switch to take up marketing and business development roles managing distribution and retail businesses regionally in the fast moving consumer goods, lifestyle and fashion industries. After a good twenty years working for both local home grown companies and MNCs, Eunice took a year's break to spend more time with her then young children.
In 1999 she was head headhunted to join the National University Hospital as its Director, Corporate Affairs and also Director of the Endowment Fund Office (NUH's charity arm). New to healthcare, Eunice was thankful her broad-based business skills came in useful in managing the portfolios parked under her, and especially in helping her shape and grow the dormant NUH Charity Fund. Not contented with just running, supporting and growing the charity's programs that centred mainly on patientcare and medical education, she went on to set up a new Health Research Endowment Fund to better support interest and development of medical research in NUH.
In 2004, Eunice was seconded to sister institution Tan Tock Seng Hospital to replicate the business model and structure that she had developed for NUH's charities. It was a challenging six years managing more than 200 programs under the 3 charities across two hospitals; but the learning journey was a most enriching one for her. When the healthcare clusters were reorganised by MOH in 2010, she was given the privilege to choose which cluster and institution she would like to serve – she chose Tan Tock Seng Hospital, because of TTSH's founding history and legacy of giving. The hospital remains to this very day, the only public sector hospital founded on philanthropy through Mr Tan Tock Seng, a merchant, 175 years ago.
Eunice also took on the Volunteer Management portfolio, growing the number of volunteers from 100 to some 1350 volunteers on its register. She is proud of the many volunteers who helped TTSH's inaugural Hand Hygiene Campaign 2015 clinch the Excellence Award for Patient Safety at the Asian Hospital Management Awards (AHMA), the first time that a non-clinician led program has won the award.
That the TTSH Community Fund is now an established Company Limited by Guarantee (CLG) and a subsidiary company under TTSH and the National Healthcare Group (NHG) is an achievement that Eunice is proud of, having played a part in growing the charity since when it was a small subfund under the hospital. Today, the charity actively helps more than 2500 patient cases over one hundred patient-centred programs each year.