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Change of ward class

​Ward types

Please refer to y​our hospital stay page for more inpatient information and Ward types for ward facilities and amenities.​

Change of ward class

​​​​​​​​Patients can choose to transfer between ward classes during their stay. Upgrading or downgrading of ward classes will depend on bed availability.

Ward upgrade

  • Patient pays the higher rate from the date of transfer. A deposit may be required. Learn more on deposite payment here​.
  • All other charges such as surgery, investigation, and medication (except ward charges) are recomputed to the higher rate from the date of admission.
  • Subsequent outpatient follow-up treatment will be at non-subsidized rates, and patients will be allowed to choose their specialist.
  • Click here to submit your upgrading request. Upon successful request, a deposit based on estimated bill will have to be paid within (e.g. 3 days) from application date and can be paid through HealthHub or NHG Cares App, AXS e-stations, SAM Web or DBS/POSB Digibank online/mobile).

Ward downgrade

  • Patients who choose to downgrade​ from non-subsidized to subsidized wards will have to go through Means Testing. This is applicable for Singapore Citizens and Permanent Residents.
  • Upon downgrading of ward class, subsequent charges relating to ward, surgery, investigation and medication will be adjusted with effect from the date of transfer.
  • Subsequent outpatient follow-up will be at the subsidized rate. Patients will not be allowed to choose their specialist.
  • Click here to submit your downgrading request. There is an estimated waiting period of 1 to 3 days before a transfer can be made. Do note that downgrading requests cannot be processed 24 hours prior to discharge.​​


Ward upgrade

  • Patient pays higher rate from the date of transfer. A deposit may be required.
  • All other charges such as surgery, investigation, and medication (except ward charges) are recomputed to the higher rate from the date of transfer.
  • Patient has the choice of subsidized or non-subsidized outpatient follow-up treatment.

Ward downgrade

  • Patient pays lower rate for all charges (including ward, surgery, investigation, and medication charges) from the date of transfer.​
  • Patient has the choice of subsidized or non-subsidized outpatient follow-up treatment.
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2025/07/10
Last Updated on