Email the completed Consent For Release Of Medical Information Form with all required supporting documents as stated on the consent form. If you are making claims from your insurance company, please also provide scanned copies of the insurance claim form.
Apply in person at
Health Information Services (MRO)
Medical Centre Block, Level 2 (next to Lift Lobby E)
For NCIDHIS cases
NCID Heath Information Services (MRO)
NCID Level 2 (beside Lift Lobby G , Visitor Registration Counter)
For TBCU cases
TBCU HIS (MRO)
144 MOULMEIN ROAD
Request for medical report will only be processed upon receipt of duly completed consent form and full payment of report fee.
What is available and how much?
Brief Medical Report
SG Enable: Mobility Report (Form)
Functional Assessment (Form)
CPF Medical Certification (Form)
Ordinary Medical Report
This is a factual report of the patient's medical condition. A doctor will write the medical report based on patient's medical information available. (Insurance form or type-written report)
Work Injury Compensation (WIC) Initial Assessment Report
This is for the purpose of determining work-related injuries and the degree and period of disability results of a work injury. Requester to provide MOM's WIC initial assessment form or MOM request letter for the application. May involve a review at the Specialist Outpatient Clinic.
Specialist Medical Report
This report is prepared by the patient's specialist in response to requests that require a professional opinion with regards to the patient's prognosis and disabilities. It is based on an actual assessment of the patient and may involve a review at the Specialist Outpatient Clinic. (Insurance form or type-written report)
Work Injury Compensation Objection Assessment Report
This is for the purpose of re-determining work-related injuries and the degree and period of disability when patient objects to the results of the WIC initial assessment report raised. The WIC objection report is done by two doctors who are consultants and above. We accept WIC objection report request for patients who are assessed by doctors of other hospital for the initial assessment report.
Specialist Medical Report (Simple - Psychiatric)
This report is prepared by the assigned psychiatrist in response to requests that require a professional opinion with regards to the patient’s assessment or condition. The requirement for further assessment for purpose of preparing the report is subject to review by the assigned/ treating psychiatrist in the Specialist Outpatient Clinic.
Specialist Medical Report (Complex - Psychiatric)
This report is prepared by the assigned psychiatrist in response to requests that require detailed professional opinions not covered by a simple report, with regards to the patient’s assessment or condition, which may extend to domains of prognosis and disability. The requirement for further assessment for purpose of preparing the report is subject to review by the assigned/ treating psychiatrist in the Specialist Outpatient Clinic.
Medical report for Court Appointed Deputy Application (Form 224), patient has to be examined by a psychiatrist. At present, a lawyer is required to initiate the request and we are unable to provide reports for applicants acting in person/via iFAMS.
Lasting Power of Attorney Certificate Issuance
The LPA Certificate may be issued by accredited medical practitioners, lawyers and psychiatrists. As charges vary according to complexity of the cases, members of the public are advised to check on their requirements with the Office of the Public Guardian before selecting a certificate issuer.
Ordinary/ Factual Medical Report (Psychiatric)
This is a factual report of the patient’s medical condition based on clinical information that is already available. No assessment will be required for preparation of the report. In the event that a specific psychiatric opinion is required, the report will be considered as Specialist Medical Report (Simple – Psychiatric) or (Complex – Psychiatric).
Second Opinion Reports
This report is written for people who are not patients of TTSH but seek a professional opinion from our Specialists. Its format and scope is the same as the Specialist Medical report. It is based on the assessment of the patient and involves a review at the Specialist Outpatient Clinic.
Duplicate Copy of Investigation Results
Selective duplicate copies of investigation results such as blood test results, lab results, investigation reports (ECG, Electrophysiology, EMGS), X-ray and other radiological reports can be made available.
S$10.20 per type
Certified True Copy of Medical Report or Reprint of Medical Certificates Issued
A duplicate copy of the medical report that was previously applied before or a reprint of medical certificate previously issued.
S$10.20 per copy
Overseas Postage Handling Fee
Handling Fee for Registered Mail to a Local or Overseas Address
When can the requested medical information be ready?
As a general guide, the time frame for completion of medical reports is between 4 to 6 weeks.
It may take longer if:
- Patient has upcoming clinic appointments
- Patient has been hospitalised
- Multiple reports are required from several clinical departments
- Doctor is away
Specialist Medical Reports and Workmen Compensation cases require more processing time as a review at the Specialist Outpatient Clinic may be required after the patient has been discharged or given open date from clinic review.
Duplicate copies of medical records can be collected on the spot if the request is made in person at HIS.
Requests of such a nature received via post will be completed within 2 weeks of receipt at the Health Information Services.
How can I receive the medical report/insurance form/copies of medical records?
Patients can request for the medical report to be:
- Emailed to them - Email address to be provided at the point of application.
- Mailed to them - Mailing address to be provided at the point of application.
- For self-collection at HIS, the patient's contact number is to be provided at the point of application. The following documents should be brought along for authentication purpose:
- NRIC of Patient & payment receipt
- In the event the patient is not able to collect the report personally, please take note of the following documents required:
- The patient will be contacted once the report is ready for release.
What are the operational hours at HIS?
Mondays to Fridays: 8.00 am to 5.30 pm
Saturdays : 8.00 am to 12.30 pm
Sundays and Public holidays : Closed
How can I contact HIS?
Health Information Services (MRO)
11 Jalan Tan Tock Seng, Singapore 308433
Tan Tock Seng Hospital (Medical Centre, Level 2)
Tel: 6357 8448
NCID Heath Information Services (NCIDHIS)
Tel: 6357 7474
TBCU Heath Information Services (TBCU)
Tel: 6511 5135